Privacy Policy

Who we are

grecfacile.ch (“the Service”) is a Greek-learning platform operated by an individual based in Geneva, Switzerland. This policy explains what personal data we collect, why, and how you can exercise your rights.

For any data-protection question, contact us at info@grecfacile.ch.

Data we collect

Identity: your name, email address, and profile photo if you add one (or if you sign in with Google or Facebook).

Profile: your level, learning goals, a short bio, and — optionally — your date of birth and phone number (only if you enable SMS notifications).

Learning data: the exercises and exams you take, your answers, scores and progress.

Messages: messages you send to your tutor through the Service.

Payment: your subscription status. Payments are processed by Stripe; we never see or store full card numbers.

Technical data: minimal browser local storage to keep your session and preferences.

Approximate location: the country and city estimated by the AWS delivery network at registration and sign-in. This estimate may be inaccurate, particularly with a VPN or mobile network, and can be corrected in your profile.

How we use your data

To create and manage your account and authenticate you.

To provide the Service: show content matched to your level, save your progress and grade your exercises.

To let you and your tutor exchange messages.

To manage subscriptions and payments.

To send you email or SMS notifications, if you have enabled them.

To prefill your profile and support administrative review of registrations and sign-ins.

Providers and sharing

We do not sell your data. We use processors that handle it only on our behalf:

Amazon Web Services (AWS) — hosting and database, in the Zurich (Switzerland) region.

Amazon Cognito — account authentication.

Stripe — payment processing.

Zoho Mail — email.

Google and Facebook — only if you choose “Sign in with Google / Facebook”.

Google Analytics — audience measurement (pages viewed, referral source, country). Configured without cookies: no identifier is stored on your device and your IP address is anonymised.

Amazon Bedrock — AI-assisted grading of written (essay) answers.

Where your data is hosted

Your application data is hosted in Switzerland (AWS Zurich region). Some providers (e.g. Stripe, Google, Facebook) may process data in other countries under their own safeguards.

Retention

We keep your data while your account is active. If you delete your account, we delete or anonymise your personal data, except where the law requires us to keep it (e.g. accounting obligations for payments).

Your rights

You can request access to your data, correction, deletion, or object to certain processing.

To exercise these rights, write to us at info@grecfacile.ch.

Cookies and local storage

We use no advertising cookies and no tracking cookies. The local storage we do use is strictly necessary for the Service to work: your login session, your display preferences, and a temporary session identifier (erased when you close the tab) used only to group the pages of one visit for our anonymous statistics.

Our audience measurement is configured without cookies. Google Analytics runs with “client_storage: none”, so it stores nothing on your device. That is why this site does not ask you to accept cookies — there are none to accept.

Children

If the Service is used by a minor, it must be used with the consent and under the supervision of a parent or legal guardian.

Changes

We may update this policy. Any significant change will be noted on this page with a revised update date.